Return & Refund Policy

Return & Refund Policy

We at T Plus Cassual aim at customer satisfaction, we want you to be delighted every time you shop with us. You can always return items if they are defective or sent incorrect. Please know that you must provide us a written record of the reason for return or exchange within 24 hours of receiving the item

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Sale & Customize items 
Only regular priced items may be refunded, unfortunately sale and customize items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@tpluscassuals.com or
Call us 0317 7252523 or WhatsApp 0317 2000023

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs. 2,500/-, you should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.